775-800-1011 dga@doggoneamazing.com

POLICIES

TRAINING POLICIES

  • All dogs MUST be fully vaccinated 
  • The following vaccinations must be current or administered at least 7 days PRIOR to attending boarding or day care: 
    – Rabies
    – Parvo
    – Parainfluenza
    – Adenovirus
    – Bordatella/Kennel Cough

  • To ensure we are able to provide long-lasting training results, dogs attending training must be 10 months ago or older. Younger dogs may be accepted but must first be evaluated and approved by a Dog Gone Amazing Trainer. 
  • Board and Trains: Females must be spayed but we do accept in-tact males 
  • Private Lessons: Intact dogs are allowed but no in-heat females are permitted on campus. 
  • Dogs exhibiting aggression or leash reactivity must be evaluated by our trainers before officially enrolling in a training program. Dogs that pose a higher threat to our staff or other dogs are subject to additional fees. You will be notified if your dog needs more training time and attention than the program requested and will be subject to additional training fees. 
  • In-Home Lessons: Only available for locations within 20 minutes of the Dog Gone Amazing Downtown Center 
  • All Boarding policies apply to Board and Train programs as well 

Lesson Cancellation Policy

  • A deposit of 50% of your Private Lesson package is due at the time of booking
  • If you cancel or reschedule your lesson, you must do so two weeks PRIOR to your lesson appointment
  • Package cancellations will result in the loss of your package deposit
  • You may reschedule ONCE, two weeks PRIOR to your lesson appointment without incurring a rescheduling fee. Future lesson rescheduling will result in a charge for the full amount of that day’s lesson.

* We understand that emergencies happen. Exceptions may be made as needed. 

MEMBER POLICIES 

  • Remember, Daycare and Boarding services are for members only. All attendees must have completed our Masters or Advanced training.
  • Daycare and Boarding is by reservation ONLY. We highly recommend purchasing day care packages – save money and pre-schedule your days!
  • All dog MUST be fully vaccinated to attend Dog Gone Amazing. Owners are responsible for keeping vaccinations current and providing updated records. 

STANDARD BOARDING POLICIES 

    • Reservations can only be made for a maximum of 12 months in advanced

    • A 50% deposit will be collected at the time of booking to hold your reservation 

    • Cancellations made 3+ days PRIOR to your arrival date will receive a full refund 

    • Cancellations made after the 3-day cut-off period will forfeit the reservation deposit  

    • Please don’t stand us up! No-shows AND cancellations made with 24 hours notice or less will be charged the FULL boarding reservation fee

    • Deposits cannot be used as credits towards other services 

    • Payment for the full balance will be due at the time of pick-up

    • All pricing and policies subject to change without notice

    • TRAINING PERIOD – If it has been more than 6 months since your dog has attended training (either a training program or DGA daycare), we may require 1-2 Brush-Up Training Lessons ($40 each) are added to their reservation.

    • VACCINES – Dog must be fully vaccinated. New vaccinations must be administered 5 days PRIOR to your arrival date. 

    • Please be sure your dog arrives with a leash, prong collar, and enough food for the duration of their stay at drop-off

HOLIDAY BOARDING

All standard boarding policies apply on holidays with these additional terms 

  • Cancellations made 7+ days PRIOR to your arrival date will receive a full refund
  • Cancellations made after the 7-day cut-off period will forfeit the reservation deposit  

Please be sure to review the calendar below to see when holiday boarding rules apply. 

DGA HOLIDAY CALENDAR

WCSD Spring and Fall Breaks – 2021-2022 Schedule 

Thanksgiving (Thursday thru Sunday after) 

Christmas thru New Years (Dec 24th – Jan 2nd) 

Memorial Day weekend

Independence Day ( July 1st thru 5th) 

Labor Day weekend

Dog Gone Amazing - Training and Boarding Center

700 E. 4th Street #D, Reno, NV 89512

775-800-1011

GET IN TOUCH!

775-800-1011

dga@doggoneamazing.com

Downtown Training & Boarding Center
700 E. 4th Street #D
Reno, NV 89512
Click for Directions
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TOP-RATED TRAINING!